Because toys like ours are practically unheard of, our guarantee is, too.
Not that it happens very often, but if for any reason you are not satisfied with any Whittle Shortline Railroad toy, please return it within 30 days for a full refund.
You're probably saying something like "That's not unheard of." Well, that's only the beginning.
Once in a blue moon, we also have been known to
repair our toys. Now, this happens only once in a blue moon simply because our toys tend to outlast most childhoods.
However, should you find yourself in the rare pickle of possessing a toy that needs some TLC - tender locomotive care -- send it to us. We'll do our best to make it right, usually repairing your little one's heart in the process.
Finally, there are also times when we'll even buy back your Whittle railcars. Why, you ask? Read on.
Due to the painstaking steps we undergo to create the finest wooden toys in the marketplace, we often decide to manufacture a limited number of specific railcars. As a result of this ongoing policy, many Whittle railcars are considered "collectibles."
In those cases, many times we will offer to repurchase your Whittle railcars should you decide you no longer care to keep them. For more information about our repurchase program, give us a call.