448 A East Clinton Place
Kirkwood, MO 63122
(sorry we are not set up for visitors :)
Toll Free Number
1-888-611-2268
Order and Toy Information:
buytrains@woodentrain.com
Train Games and Trivia:
havesomefun@welovetrainswebsite.com
PLEASE NOTE :)
Inquiries between 11/1 and 1/3 may not receive replies until after 1/3. We receive an enormous volume of inquiries during this time and our small staff cannot answer them and still make trains to meet orders. We sincerely apologize for this inconvenience.
Will a train be back in stock?
If you are inquiring about when stock will be replenished please see our FAQ's page and sign up for Back In Stock notifications. If a train is sold out for the season it will be indicated in the product title.
Problem with order that has been received
If there is an issue with the order you received please email buytrains@woodentrain.com and put "Order Issue" in the subject line.