Before emailing, please take a moment to read our FAQ page. Many common questions about production times, shipping, tracking, restocks, returns, and Back In Stock notifications are answered there.
Since our team prioritizes making and shipping trains, we may be slower to reply than a larger company with dedicated phone support, but we do read our emails and will get back to you as soon as we can. We do not offer phone support at this time, and we are not set up for visitors.
If you still need help after checking the FAQ, please email us at buytrains@woodentrain.com
